Claridge’s, one of London’s premier luxury hotels, has recently implemented an innovative solution to improve accessibility for guests with mobility impairments. The hotel has partnered with the Stair Climbing Company to introduce stair climbers that enable guests to effortlessly ascend and descend stairs, enhancing the comfort, dignity and safety of guests.

The Stair Climbing Company is a leading mobility solutions provider that allow people with disabilities to easily navigate stairs. Their machines are designed to be compact, lightweight, and easy to use, making them an ideal choice for hotels and other public spaces.

By introducing these machines, Claridge’s has taken an important step forward in making their facilities more accessible to all guests. The stair climbers are an excellent alternative to traditional accessibility solutions such as elevators and ramps, which can be costly to install and maintain.


The machines are operated by trained staff members who are on hand to assist guests with mobility impairments. They are also equipped with safety features that ensure that users are secure and comfortable at all times.

Claridge’s decision to partner with the Stair Climbing Company is a testament to their commitment to providing exceptional service to all guests. By investing in these innovative machines, the hotel is demonstrating that they understand the importance of accessibility and are willing to go above and beyond to ensure that all guests feel welcome and valued.

In conclusion, Claridge’s partnership with the Stair Climbing Company is a significant step forward in improving accessibility for guests with mobility impairments. The hotel’s commitment to providing exceptional service to all guests is commendable, and we hope that other businesses will follow their lead in making their facilities more accessible to all.

Stair climber in use on stairs

Our Stair Climbers

What our clients say

  • Sean McQuaid

    Stadium Operations Manager – Colchester Utd FC

    “JobServe Community Stadium recently approached The Stair Climbing Company to service all the Stadium’s Evacuation Chairs and provide training for the staff of Colchester United Football Club. Chris and his team meticulously reviewed the current provision, serviced it, and provided recommendations to improve the operation of the equipment. Following this, they worked closely with us to come up with a mutually convenient date and time for staff training. On the day, Chris provided training for the staff with a high level of professionalism and followed this up with additional material to help with the future operation of the equipment. In summary, the Club were very happy with the service provided, and we would have no hesitation in using their services again.”

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    Richard Battley

    HSE Manager – England Rugby

    “At Twickenham Stadium we have committed to ensuring the venue is accessible to all. Whilst the design of the stadium brings its challenges, in particular the level two bars which had limited access via external stairs, we believe the recent procurement of the stair climber has provided sufficient and reasonable adjustments enabling wheelchair users quick and safe access. Not only does this improve our customer experience but is also available during our C&E events in the unlikely event of an emergency evacuation and is one of the many controls adopted within our ongoing inclusive access improvements. Certainly a worthwhile investment.”

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